Privacy Policy

Data Controller

Alfred Muchikange

Collected Personal Data

As part of delivering high-quality and safe domiciliary care, A&A Care Services collects and processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Personal Identifiers

Full name

Date of birth

Gender

Address and postcode

NHS number

Next of kin and emergency contact details

Preferred language and communication method

2. Health and Wellbeing Information

Medical history and current conditions

Prescribed medications and treatments

Allergies and special dietary requirements

Mental health status

Risk assessments (e.g., falls, pressure areas, choking)

Records of GP, district nurse, or hospital involvement

Hospital discharge summaries and health professional input

Bowel and continence management records

3. Care and Support Information

Care needs and daily living requirements

Personal preferences and routines

Mobility, personal hygiene, nutrition, and sleep patterns

Mental capacity assessments and best interest decisions

Cultural, religious, or spiritual needs

Personal care and medication support plans

Safeguarding records (if any)

4. Legal and Administrative Information

Copies of legal documentation (e.g., Power of Attorney, Advance Decisions)

Consent forms (care delivery, data sharing, media)

Complaints, compliments, and incident records

Financial records where relevant to service provision

Records of visits, communications, and service reviews

Purpose of collecting data

We collect this data to:

Deliver safe, person-centred and appropriate care

Meet legal and regulatory requirements

Communicate effectively with family and professionals

Ensure the wellbeing, safety, and dignity of the individual

Continuously improve our service